Anyone received their cores? Or a dispatch notice?

I have never had to pay any customs charges on small deliveries from China that are sent through the normal post, and I receive about two of them every month.

Larger items sent through EMS are another matter, Parcel Farce charge a premium handling fee because it is 'express; and then send you the demand for payment by second class post that has to be paid before they will even move the parcel to your local depot.

I totally forgot it was coming from china and not america. I was expecting a nice tax fee. But I have a lot of stuff from china through ebay :slight_smile: thanks for the quick response

Hi @steph
Are there any progress regarding preorder shipment ?

Just got my spark core delivered by the postman. Can’t wait to start messing with it… Merry Christmas everyone!

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All Kickstarter rewards have shipped! We don’t have all the tracking numbers yet but everything has been mailed out. We’ll be sending out a KS update shortly.

@zach, it good news. Please update regarding status of preorder which have placed in mid November. Thank you.

@Manish If your order email said it would be shipping in November (not January), then you should be earmarked for the first set of shipments, and it should have already been sent out or it should be going out in the next couple of days. However, @steph would have to confirm.

Thank you very much for information and waiting for confirmation.

Still haven’t received my tracking #. Sent an email to hello@spark.io, but no response.

Patience, it’s Christmas!

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Sorry, hope you had a wonderful Christmas.

It seems the EC Firstclass parcel tracking page is not getting many (any?) updates at the moment.

I received my tracking number three days ago but the page still shows my parcel as ā€œProcessedā€, not ā€œIn Transitā€, with the last event timestamped three days ago as ā€œProcessed in BFE warehouseā€.

Is this what other people experienced or are experiencing? Fingers crossed its just a glitch in their event feed and the parcel turns up soon… :-).

@Chuckles - the EC page is slow to update. Mine said ā€˜processed’ for around 2 days and it was already shipped and passed through customs. I’d give it a few days before worrying.

@Steph Dit you already start shipping pre-orders too? Mine was placed on 23 sept. and shipping was charged on 8 dec. But didn’t receive an update since then.

@Joris we have stated shipping pre-orders (began on Saturday). Another case of not getting tracking numbers right away :wink: Hundreds have gone out by now, as soon as we get the tracking #s we’ll send those out!

Whoops … So it’s another case of me being impatient :wink:
Thx

It seems that waiting for only couple of week. Be patient guys.Thx @Steph for information.
Anybody can share how much day take to reach delivery to US.

@Chuckles - I’ll echo what andrew said. Mine said it was in the ā€œprocessingā€ stage when I first got my tracking number, and said the same thing for 8 or 9 days, but then once it updated, it turns out that it had been shipped towards the beginning of that period and was already en route. So I think yours should hopefully be on its way too (though I know how hard it is to not refresh the status many many times per day waiting for a shiny new toy).

@Steph, have completed shipment of all pre-orders ? Thank you.

My tracking had daily updates from the 19th through the 25th (China time). Once it got through customs, there were no more updates and what appeared to be the USPS tracking number did no good. They just arrived today.

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