This week our team is in a state of flux. @Steph and I are at CES; @will and @dave are on their way to China to oversee our second manufacturing run; @jgoggins and @zachary are on vacation. This leaves @mohit as the sole team member to man the fort.
For this reason, we may not be up to our own expectations for responsiveness this week, both on the forum and on hello@spark.io. We’ll do our best to stay on top of it, but please forgive us if we’re slow or miss your message, and we’ll be back to normal operations next week.
Steph from the spark team told me 2 days ago that most but not all pre-orders have already been shipped. It’s possible your core is already on it’s way.
That’s just what she told me. I have some pre-orders as well but haven’t received a tracking number yet. There is a delay in the spark team getting those from the company shipping them. Plus Steph is at CES, so I imagine there will be a little bit longer delay in sending out the shipping details.
The first batch of pre-orders did ship, but if you ordered after we changed our shipping date to January, you are getting yours out of the second manufacturing run, which is happening now and will be shipping within the next two weeks.