Unable to pair with new Boron

[brodan]

nvm, was finally able to fix it.

when re-pairing via the mobile app, i had to time it so that it was blinking blue while i scanned the QR code, otherwise it automatically would reconnect to the cloud even though no one and had claimed the device

[RWB]

Your the third person I’ve seen encounter this same setup issue.

@will Maybe a note should be added to the setup process to provide a less frustrating setup experience with the Borons.

[Moors7]

Connecting to the device should be done in listening mode (blinking blue), which you can get in by holding the Mode button for ~3 seconds.

@brodan

it automatically would reconnect to the cloud even though no one and had claimed the device

That's expected behavior. Claiming a device can only be done while it's online and cloud connected.

@RWB

Your the third person I’ve seen encounter this same setup issue.

Quite a few things were mentioned in the post above, what exactly were you referring to?

[RWB]

A few people are having this issue:

Got my Boron-LTE, blinking green

Now I’m trying to setup the Xenon, and I realized that I think I have not finished setting up the Boron’s mesh network. (The Boron needs to act as the gateway.) The Xenon sees no mesh network, and when I click on the mesh network setup tab in the particle web console, there are no mesh networks, but there is a message “Create a Mesh Network to connect Mesh devices to each other”, then a “set up a device” button. Clicking on “set up a device” in the console takes me back to the mesh device set…

[ScruffR]

Can’t talk for the Boron yet, but with Argon and Xenon, the mobile app did do quite a good job in leading me through the setup process step-by-step - as long I read and followed the instructions to the point.