Can't add device to product - again

[jaza_tom]

This is a recurring issue for me and my contract manufacturer and it is driving me crazy.

Past times that this has happened:

Can't submit support ticket to transfer ownership of organization to another user

I visited support.particle.io however it appears to simply tell me to post in the forum here. I don't think there is any facility to submit support tickets to Particle any more. Is this true? I'd like to transfer ownership of a Particle Organization to another acount. Is me creating this forum post the recommended way to do this?

Can't import device into product - getting error "following devices below to someone outside of your organization"

I have a contract manufacturer in China who just received some Argons. They set one of the Argons by using one of the following methods (not sure which one they used): Follow instructions in the Argon quick start video Use the Particle Web Setup tool The Argon is online and breathing blue. The 2nd Argon has not been set up yet. They presumably had to create their own Particle account when they setup the device, right? They sent me a picture of the Argons, and I tried to add them to my pr…

Can someone help (again).

Is it REALLY the intended workflow that I need to create a forum post in order to add a device to my product???