hi, i try to add an electron on console, but i get this msg “Bummer! No devices were added to your product. Please double check the device IDs are correct and try again.”
@grosario is the device already claimed under your account?
yes
Can you try copying the deviceID again and try adding?
i can’t, the same result,
i see someting now, i create another product and there i could added the device,
@grosario were you able to add your device to the console?
Now i got the same error, did someone find the cause of the problem?
But i wanted to add my Raspberry Pi zero
@selindmarkl did the particle-agent
run successfully?
Yes the particle agent said that the Pi was successfully added to Partice cloud, and i see it under my devices. i can also communicate with the Tinker app.
But cannot add it to my product??
@kennethlimcp i also tried to add to an existing product, but the same error message
The Rpi is in beta and i don’t recall it being able to be added to the product.
@kennethlimcp OK, i see, well perhaps in not a problem.
I still can do what i want, just thought is was an issue when things are not working as you expect.
Thanks for the answer. I understand and can leave it for now