Since yesterday, one of our devices no longer makes webhook calls. @Support how to resolve this?
Hi, Saving time, you can DM them the id of your device.
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Does the device appear in your console?
Is it a product device or a developer device?
If a product device, is the device claimed or and unclaimed product device?
Is the webhook a product webhook or a sandbox webhook?
Does the event from the device appear in the event log? In the product event log or the sandbox event log?