Trouble claiming core --> "Device does not exist"

I have been able to get my wifi connected and I’ve even used my core, but I can’t seem to claim it. Everything works fine (the led even changes appropriately) until the very last step after I hit ENTER.

Anyone have any idea of what’s going on??

I’m going to reset it and try again but I’d love some help!

Figured it out, never mind!!

If you have similar problems, feel free to message me!

I’m curious what happened. Is the fix require some kind of private share of information?

I’m not sure exactly what happened, but it didn’t work when I held the MODE button when it told me. I had to reset it to factory setting, then get it to start blinking blue BEFORE I entered the “spark setup” command.

When I did that and went through the steps, it worked.