I just took my photon out of the box today and have been trying to get it setup, but have been having issues getting it to connect to the Android App and to my computer via USB. I went through the Windows 10 Full CLI and DFU Setup at the following link ([Particle Official] Windows 10 Full CLI and DFU Setup) and I believe I received the correct results as the screenshot at the end of the tutorial is identical to my device manager- a screenshot of my device manager is below.
I then moved onto using the CLI to setup the Photon. I put it in âListening Modeâ so the light is flashing blue. When I get to the end of the process below I will reconfigure and go through the same process yielding the same result. The light does not change color at all during this, it continues to flash blue.
Could you give âparticle updateâ a shot while in DFU mode? Then, in listening mode, try âparticle serial wifiâ and follow those steps. Once/if that connects place it in listening mode again and issue âparticle identifyâ and copy the resulting ID. Hit reset and wait until itâs breathing cyan again, after which you can issue âparticle device add [ID]â.
I tried âparticle updateâ this twice this morning. The first time I was unsuccessful, you can see the window below.
I unplugged the Photon and tried again. This time I was able to update and at the end the Photon changed from DFU mode to listening mode on its own, but was not able to run through âparticle serial wifiâ. Here are the results below.
Could you make sure the device is properly into listening mode (reset, and put it there manually if it doesnât do so automatically. It might also be worthwhile trying a different USB cable/port to see if that migh cause issues. USB 3 has been problematic in some cases.
I tried 2 different USB 3.0 ports and 1 USB 2.0 port resetting the unit each time and ensure it is into listening mode, I also tired two different USB cables. It yielded the same results I saw before.
Ok, so it looks like your next set is to configure your Photon such that it connects to your WiFi router.
Put your Photon in Listen mode (blue light flashing)
Use the CLI and type
particle setup wifi
and follow instructions (provide SSIS, and password). Once done and the Photon connects to your WiFi router, it should breadth green and almost instantly change to breathing cyan (connected to Particle cloud)
Thanks for the help shiv. In response to your first reply when i try âparticle setup wifiâ comes back with the message below.
In my device manager the Photon is showing up as USB device, it is not under Ports (COM&LPT). Here is a screenshot of my device manager. You can see the Photon below.
I followed the link and when I tired to install the driver I got the message below
I exited the window and moved onto the next steps in the tutorial which had me type ânpm install -g particle-cliâ below is the following result in my command prompt
That looks like you now have the Particle CLI installed. So if you didnât have it installed previously, Iâm not sure how were able to execute the particle xxxx
commands.
Photons have always shown up (for me) under the Ports (COM & LPT) section unless they are in DFU mode (Flashing Yellow). Iâm also on Windows 10 and my driver is signed by Spark Labs Inc. (the original name of Particle).
I had gone through the driver install in the past, but did it again after you recommended just to be safe. I just tried âparticle serial wifiâ I still received the same error message.
I have tried a couple of different USB cables along with the cable that came in my kit. Is there a good way to tell a data vs charging cable? Is the cable going to set this is a COM port? I would assume I would have to change something elsewhere, is that correct?
The cable from the kit should be fine. It would be the proper cable. Itâs just that a lot of USB cables are for charging only and there is no easy way to tell.
With the right cable, the device (Photon) will be seen as a Serial device and will show up as a COM port. Cameras, Phones, external hard drives etc. that are connected via USB will show up under the Universal Serial Bus Controllers/Devices section. The device determines where it shows up, provided the drivers for the device are installed. When the Photon is in DFU mode it will show up under the Universal Serial Bus Devices section (like yours does). The same Photon, when not in DFU mode will appear/show up in the Ports (COM & LPT) section.
Do you hear the typical sound from the OS when you plug/unplug your device? Maybe you should try installing the driver manually?
Right click on the Photon in Device Manager
Choose Update Driver Software
Choose Browse my Computer
In the âSearch for driver software in this locationâ field, browse to the folder where youâve downloaded (and unzipped) the Particle Windows Serial Drivers and follow prompts from that point and eventually close all dialog windows.
When I unplug and plug the device in it makes the usual sound from the OS. I grabbed the drivers from the link you sent earlier, extracted and installed as you instructed, and it says that my drivers are up to date.
Iâm sorry, Iâm at a loss. Unless the Photon shows up under the Ports section youâre not going to be able to use the Particle CLI to set up the device.
