I just took my photon out of the box today and have been trying to get it setup, but have been having issues getting it to connect to the Android App and to my computer via USB. I went through the Windows 10 Full CLI and DFU Setup at the following link ([Particle Official] Windows 10 Full CLI and DFU Setup) and I believe I received the correct results as the screenshot at the end of the tutorial is identical to my device manager- a screenshot of my device manager is below.
I then moved onto using the CLI to setup the Photon. I put it in “Listening Mode” so the light is flashing blue. When I get to the end of the process below I will reconfigure and go through the same process yielding the same result. The light does not change color at all during this, it continues to flash blue.
I am running Windows 10 on my computer.
I am not sure what is going on, any help would be greatly appreciated.