My 8 Particle Photons will not connect and I am worried that they will never be able to because they are now unclaimed.
My particle photons cannot connect to a 2nd WiFi network, and are also now unclaimed.
I am in a University setting with 2 networks: a student network (let’s call it SCHOOLNET) that requires registered MAC addresses and a guest network (GUESTNET) that any device can connect to, but only for 1 week.
For a test demo, an assistant set up each photon on his personal particle Build account (“PERSON”) instead of our group build account (“GROUP”). He used the particle command line interface and each photon was connected to GUESTNET. The demo worked great.
After the 1 week period, the photons could not get internet bc their GUESTNET week had expired. So we registered the MAC addresses on SCHOOLNET. At the same time, we unclaimed them from PERSON’s particle build account via build.particle.io web interface so that we would be able to claim them on the correct GROUP account when the photons got internet.
We then used the Particle-CLI to re-configure the Photons’ wi-fi settings to use SCHOOLNET. However, none of the 8 particles can connect, and simply blink green over and over. The 8 MAC addresses show up in SCHOOLNET’s registered MAC database, so that is not the issue. I also have ~15 previous Photons that are still working just fine.
None of these worked:
- Trying GUESTNET again
- Clearing the Wi-Fi settings by holding the MODE button until the lights flashed blue quickly. Then use ‘particle setup’ to re-configure into SCHOOLNET
- Putting the device into DFU mode and manually pushing a firmware.bin
- Putting the device into DFU mode and using ‘particle doctor’ to refresh everything. I did not reset the Keys in the last step because the warning scared me:
! Resetting keys for a device you do not own may permanently prevent it from connecting to the Particle cloud.
Is there any way to claim a particle photon Offline? The online documentation suggests otherwise. When i use ‘screen c’ to check the photon’s claim status, I can see that the device was successfully unclaimed by PERSON, but I cannot claim it by GROUP until the particles get internet access
Have I bricked all 8 of these photons?