Okay here’s the problem: my internet button refuses to connect to my computer or my phone. I have tried all the methods that the website addresses, and it still won’t work. It’s so frustrating.
I plug in the internet button. It starts blinking blue. I open the app, and it tells me to select the photon in my wifi settings. I go to my wifi settings. The photon network is visible. I click on the network, and it gives me the “connecting” symbol. I then get a notification from the app saying that it’s connected. I hit the notification, and the app opens. Then nothing happens. I wait and I wait and I wait… and nothing. I go back to the wifi settings and it shows that it’s still connecting. Perpetually connecting. It never actually connects. Then, I tried it on my computer. I used the web connector tool. I followed the steps, found the photon network, clicked on it, and then the button flashed its LEDs in rainbow colors. But it still wouldn’t register on the installer website. The colors remained illuminated, but the website didn’t seem to think it was connected. So I unplugged the internet button, plugged it back in, and tried again. This time, no rainbow. Just perpetually flashing blue. So then I tried the setup using the command prompt. This is what happens.
It does this forever. Once, it found the network. It asked me if I wanted to perform the setup with my photon. I said yes. Nothing happened after that.
I can’t figure this out. I’ve spent hours searching the internet and trying and re-trying everything, and it’s just not working. It’s so frustrating. I really want to learn how to do this but I keep getting more and more discouraged by the lack of cooperation I’m getting from this thing. Someone please help me.
Just to recap, here’s my problem:
My Internet Button will not connect to my devices.
I’ve no idea if the thing will connect to the internet once it’s connected to my device. I haven’t gotten that far.
Please help. I’m so done.