Hi, I'm using Ubuntu 24.x and trying to claim a Spark Core I just acquired. The CLI says it belongs to someone else. Got this device from my friend. He don’t need it, i will use it now. I have the device in hand. Can a moderator please release it?
I couldn’t find on Support & Troubleshooting | Troubleshooting | Particle how can i transfer by myself.
I released the device and you can set it up at setup.particle.io as if it was a new device.
It's actually a Photon 1, which is good because the Spark Core is much harder to set up because it's been discontinued for so long.
now after particle login (cli):
particle device add 370021000847343337373738
Claiming device 370021000847343337373738
Failed to claim device: Device is not connected to the cloud
also when i tried to update device version (flashing yellow light):
$ particle update
Updating photon 00000000010c to latest Device OS version
[███████████████████░░░░░░] 76% | Switching device to normal mode
then
[███████████████████░░░░░░] 76% | Flash failed.
Unable to reconnect to the device. Try again or run particle update to repair the device
but on cli:
particle identify
Your device id is 370021000847343337373738
Your system firmware version is 3.3.1
The device must be online and breathing cyan in order for particle device add to work.
If you can use the web-based Device Restore USB that would be a good option.
If not, the firmware on the device may be interfering with the update. Try doing a
particle flash --usb tinker
before doing particle update.