Can someone please contact me about my order? (101867243) I’ve contacted customer service and have not been helped adequately, and my last email on 7/10, has had no response yet.
Will someone just let me know what is going on and get my cores shipped to me? Having a customer waiting this long uninformed is a serious departure of professionalism.
I just replied to your tickets that you emailed in with with your tracking information, so I won't post it publicly here. We're experiencing an extremely high influx of tickets at the moment and are trying our hardest to get to them as soon as we can, so I apologize if it's taking longer than normal to get to tickets.
Please let me know if there is anything else I can do for you.
It was shipped out today, so it may take a couple days for the tracking number to become fully active, so just keep an eye on it and it will activate soon.