I jsut got my replacement Photon from Particle. I was able to add it to my LAN using the Particle app easily enough. Then I went to the Web IDE. I clicked on "Add new device", pasted in the device ID I got from the Particle app. Then it went
This device is already owned by a different user. Would you like to request a transfer of ownership?
So I said Yes and it went
Could not request transfer.
Now what??? And please don't tell me I need to use the particle cli to fix this because after updating it from 1.16 to 1.20, it doesn't work anymore.