I’m trying to change the Wi-Fi network for a device and it fails repeatedly with no information I can use to troubleshoot the issue. I have a Particle Photon device working perfectly on my home network. I want to install the device on a different network, so I put the device in pairing mode (blue blinkie light) then opened up the Particle app on my phone to start the pairing process. I select the device, pick the Wi-Fi network, then provide the password and the app spins for a while before reporting that it couldn’t complete the process.
I’ve tried this many times with the same results, every tried it in several areas of the building (to get a better Wi-Fi connection).
What can I do to determine what the issue is? I Can’t try to resolve it until I know what it is. I know my smartphone is on the network with the correct Wi-Fi settings.