I just recently bought ANOTHER Photon because I fried my last one after a couple months of use and the first never worked to begin with. My issue that I’m having is that I can connect my device to my account and can even signal the LED to flash different colors using the “signal” button, but I can’t flash any firmware because it times out every single time. I’ve tried putting it in safe and DFU mode with no luck. I’m hoping that someone has had a similar issue and could help me solve this problem.
How do I determine if it is in Safe Mode (it’s currently breathing cyan). And I don’t see the star option under the devices tab. I only have this one device and that is all that’s showing up.
There is no option for me to star the selected device in the webpage. Clicking on the name allows my to change the name and clicking anywhere else besides the arrow does nothing else.
I refreshed and tried again. I tried the Blink code multiple times. Every time it said “Flashing Code…” then “Taking longer than usual…” and most of the times it will time out and others it will say that the flash was successful but it obviously isn’t because the code didn’t function.
I ran into this issue earlier, but I can’t get the device to enter safe mode. I hold down both buttons, release the reset button, wait for it to flash magenta, and then release the setup button, but it goes straight to flashing blue.
Those things are a bit inconsistent. Try being as accurate as possible when describing your issues, since it's hard for us to guess what you're doing from halfway around the globe.
What exactly have you tried in the CLI? Could you show us the commands and output?
Hover to the left of the device, in the same place as @kennethlimcp's images, and you should see a grayed out star pop up.
Click our profile pictures.
That's actual pure blue, not cyan, right?
Make sure it's up-to-date before issues the commands suggested by Kenneth. npm install -g particle-cli should take care of that.