I’m having a bear of a time setting up my brand new Photon. Just got it in the mail and cannot get past the flashing blue. Here’s what I’ve tried:
- Plugged into USB power and tried setup with the iPhone app. I can log in to the Particle cloud successfully, but when I get to the step where I connect to the Photon Wi-Fi, I connect then nothing happens. I see that I’m connected to the Photon Wi-fi, but when I go back to the app, it just sits at the instruction page. I also never get a notification from the Particle app as seen in the “Show Me How” video.
- Changed wall warts, USB cables, etc. – still nothing.
- Tried connecting directly through USB to my Windows computer. Got node.js and npm set up, particle-cli installed, etc. When I run
particle setup, it finds the Photon connected through USB but then I get the following error:
Potentially unhandled rejection  Unable to find mac address in response (WARNING: non-Error used). I can move past this, where it finds “Photon-xxxx” and it gets the “magical claim code” but then I get the following:
Woops. Something went wrong connecting to Photon-xxxx. Please manually re-connect to your Wi-Fi network.
- I’ve done factory resets, DFU mode, and nothing seems work (DFU mode is another issue, it doesn’t find the photon_tinker.bin file, but I’m in over my head with the libusb stuff). I just cannot get past the flashing blue.