Boron LTE 404X - flashing green and stuck at "Activating SIM"

Hello,

I'm trying to setup a new Boron LTE 404X. After setup, the Boron is flashing green and has been stuck at "Activating SIM" for several hours.

Appreciate if someone can assist. Thanks.

Hi, I believe the process is the following: send your device ID to @Support via a private message and they'll be able to help you with that.
Best,

Hi Gus,

Thank you. It’s ok now. The LTE signal on my iPhone at home was at only one bar.
Interestingly this level of signal strength is enough for the Boron 402 devices connection to the Particle Cloud.

btw - Boron 402 and 404X dev devices are indoors. I’ve never had any connection issues with the Boron 402 devices.

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