Boron Lose communication with the cloud

Cloud
1

Hi All,

I am experience some issues with my Boron, i have two boron on site sending me data every 10 minutes and suddenly stopped last week, so i went to site and i found them hanging (flashing but no cloud connection), i updated them , i used particle doctor command but no way still not able to communicate with the cloud , so i decided to replace them with new Boron, the new one worked for 2 days and i again i lost the connection,

is there any one experience the same in this time , any other troubleshooting i may use ?

Your recommendation please.

Thanks

2

Where are these devices deployed?
Can you grab the logs from Cloud Debug | Troubleshooting | Particle and see what it says?

3

the place has poor signal but it should still sending me data ,
i didnt install Cloud debug, i only have the vital from the console

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, see attached picture

4

i also couldn’t download my code using usb , i got this message (Invalid DFU suffix signature), any idea lease?

5

Invalid DFU suffix signature

That's not actually an error. It will always occur and generally does not affect flashing of binaries.

2 Likes
6

Thanks a lot @rickkas7

7

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