I have an Argon that is functioning and can cloud flash, but whenever I open the Serial Monitor, it only says
Polling for available serial device...
I tried factory resetting the Argon, and I have the same problem. Using the CLI, I can detect the Argon via USB, but not Serial.
PS F:\xxxx> particle usb list
dev5 [xxxxxx] (Argon)
PS F:\xxxx> particle serial list
No devices available via serial
I have also updated Workbench and verified that the Serial Monitor works just fine with a different Argon. I have also verified there are no other Serial Monitors open.
This problem has come up with a few of my students as well. Is there a fix for this or something else to try?
@Support can you please take a look?
I'm Alberto, from the TAM team.
I think you are using Windows. Can you check the Device Manager and see if the device is listed under "Ports (COM&LPT)"? You can plug and unplug it in to see any changes in the list. If not, check if the device is listed under "Other devices".
Hi @jalbersr !
Thanks for following up. Yes, I'm on Windows 10. When I plug in this device, it shows up under "Other" with the label
Argon Serial (COM16)
That Argon is associated with the wrong Windows serial driver.
It's a little bit of a pain to fix, but you can fix it with the instructions for repairing Windows 10 serial drivers.
Thank you @rickkas7 ! That worked perfectly!
One followup question:
Is there a reason driver issue occurs (so I could prevent students from having the problem in the first place)?