Done. It looks like you pasted the same Device ID twice, but I released the two Argons in the account.
Can this also be released?
| Device 390029001751353432393433 |
|---|
Thanks!
I released the device
@rickkas7 Hello, can these two devices be released?
P—————-92M6A
P—————HNBRY
I released the two devices
Thank you!
hey @rickkas7
can you release this device
| e00fce686ce9c47b7f64223f |
|---|
this device among 50 others were used for a hardware hackathon that i conducted in my university few years ago and some devices are still connected to some participants account and we are unable to figure out a solution
is there any easy way to do multiple devices and we are unsure on which all devices are linked and which all can be used as we still use these devices for various hardware workshops and its possible that some participant can leave the device paired to their account even after being told to unpair.
I released the device. Unfortunately there isn't an automated way to release those devices because they were part of a product. By design, product devices can't be released automatically to prevent devices in an actual commercial product from being stolen and then released and reused.
Thank you so much,
Regarding the other linked projects i guess ill have to come here with the device ID when i find a linked device and we’ll make sure that everyone releases the device after workshop is done.
Hi rickkas7
I bought a Photon2 today, try to onboard via setup.particle.io, within step 3 it says: Another account already owns this device. Ask the owner to release the device before continuing.
What can I do? I do not know the other owner - the seller as well not 
Can you release the device?
You need to provide the serial number or Device ID to release it.
Thank you:
0a10aced202194944a053284
I released the device. It should be able to be set up using setup.particle,io now.
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I will try this, thank you
I could claim it, thanks for quick response
1 Like