Another account already owns this device. Ask the owner to release the device before continuing

I released it; you should be able to set it up as a new device now.

Hi @rickkas7 , I was searching on the web how to reset a particle photon because of the error message being owned by someone else and found this thread. I found a photon#1 in my office that was used previously from another employe that already left 3 years ago, and now I want to give to this phothon another use. The ID is 32001c000b47363433353735.
Could you help me with that ?

I released it; you should be able to set it up as if it was a new device now.

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