Device will not OTA from normal (cyan breathing) or safe mode (purple breathing).
Serial output is
0000032491 [comm.protocol] ERROR: Event loop error 1 0000032492 [system] WARN: Communication loop error, closing cloud socket 0000032878 [comm.dtls] WARN: skipping hello message
Eventually safe mode times out and previous app runs - but is not executing properly. Time is not being retrieved from cloud (app has a LCD that displays time of day)