I have tried to connect a bunch of photons to the university WPA2 Enterprise networks and have not been successful despite numerous attempts. Both networks (the university network and eduroam) use the same authentication server and certificates (with PEAP/MSCHAPv2); the credentials and PEM certificate have been tested on other devices. I have followed the WPA2 Enterprise troubleshooting guide and IT has confirmed the credentials and settings.
The photon returns error codes 1007 and 1006 in an alternating fashion. IT has confirmed in their logs that the device is authenticating properly, but it looks like the connection is ultimately refused because the photon initiates a new attempt to connect before receiving the final ok. Is there a way I can increase the time between connection attempts? It looks like the photon just needs to be a little more patient…
Thank you for your help!