Unable to claim my device

hi i am having the redbeear duo…
i have created a account and i am trying to add the device but iam not able to add…

Some more info would help.

  • How are you claiming?
  • Have you been able to enter WiFi credentials?
  • Is the device breathing cyan?
  • Have you got CLI installed?
  • Have you tried claiming via the Web IDE?

device id:1c0033001047363330363431
i try to claim in particle website which says cannot claim this device
cyan is blinking continuously

Your device keys don’t match the device keys in the cloud so you’ll need to do this process:

1 Like

Thank you for your information…i followed your information and the device is working fine now…