Trouble setting up Boron LTE

Hi. I have a new Boron LTE device, and I am having trouble setting it up. The Android app gets stuck on the mesh network option after pairing with my phone. The error which I am receiving says “Setup has encountered an error and cannot continue”, and asks me to exit setup and try again. I also tried using CLI to set it up, logged into my account through terminal (macOS), and tried to follow kennethlimcp’s answer here but couldn’t get past the particle identify command. The terminal does not give me the ICCID or the IMEI numbers. Please help.

You could copy the Android log files and either post them here or in a support ticket.

1 Like

Here are the log file contents. Sorry, the editor did not let me upload the file as a whole.

--------- beginning of system
01-16 03:41:08.541 E/SchedPolicy(27657): open of /dev/cpuctl/bg_non_interactive/tasks failed: No such file or directory
01-16 11:15:00.322 E/SchedPolicy(25540): open of /dev/cpuctl/bg_non_interactive/tasks failed: No such file or directory
--------- beginning of main
01-16 11:15:00.479 I/MultiDex(25540): VM with version 2.1.0 has multidex support
01-16 11:15:00.479 I/MultiDex(25540): Installing application
01-16 11:15:00.479 I/MultiDex(25540): VM has multidex support, MultiDex support library is disabled.
01-16 11:15:00.541 D/FirebaseApp(25540): com.google.firebase.auth.FirebaseAuth is not linked. Skipping initialization.
01-16 11:15:00.543 D/FirebaseApp(25540): com.google.firebase.crash.FirebaseCrash is not linked. Skipping initialization.
01-16 11:15:00.544 I/FirebaseInitProvider(25540): FirebaseApp initialization successful
01-16 11:15:00.970 I/FA      (25540): Collection disabled with firebase_analytics_collection_enabled=0
01-16 11:15:00.971 I/FA      (25540): App measurement is starting up, version: 14710
01-16 11:15:00.971 I/FA      (25540): To enable debug logging run: adb shell setprop log.tag.FA VERBOSE
01-16 11:15:00.972 I/FA      (25540): To enable faster debug mode event logging run:
01-16 11:15:00.972 I/FA      (25540):   adb shell setprop debug.firebase.analytics.app io.particle.android.app
01-16 11:15:01.079 D/ParticleAccessToken(25540): Scheduling token expiration for Mon Apr 15 11:04:10 CDT 2019 (7685349499ms.
01-16 11:15:01.141 D/isEnabled(25540): No perf enable meta data found in manifest.
01-16 11:15:01.146 D/FirebasePerformance(25540): Creating a new Non Verbose Session: c86bc89987084f8db755a29a744a85db
01-16 11:15:01.146 D/FirebasePerformance(25540): Creating a new Non Verbose Session: 3cd38ec1f39e4d5d82222db9c260f2f7
01-16 11:15:01.150 D/NextActivitySelector(25540): Building setup complete activity...
01-16 11:15:01.150 D/NextActivitySelector(25540): Returning setup complete activity
01-16 11:15:01.150 D/SplashActivity(25540): Splash screen done, moving to next Activity: Intent { cmp=io.particle.android.app/io.particle.android.sdk.ui.DeviceListActivity }
01-16 11:15:01.192 D/FirebasePerformance(25540): Creating a new Non Verbose Session: 1ac0c4631e15415693d0be1ee80f21e2
01-16 11:15:01.209 I/zygote  (25540): Rejecting re-init on previously-failed class java.lang.Class<androidx.core.view.ViewCompat$OnUnhandledKeyEventListenerWrapper>: java.lang.NoClassDefFoundError: Failed resolution of: Landroid/view/View$OnUnhandledKeyEventListener;
01-16 11:15:01.209 I/zygote  (25540):   at void androidx.core.view.ViewCompat.setOnApplyWindowInsetsListener(android.view.View, androidx.core.view.OnApplyWindowInsetsListener) (ViewCompat.java:2203)
01-16 11:15:01.209 I/zygote  (25540):   at android.view.ViewGroup androidx.appcompat.app.AppCompatDelegateImpl.createSubDecor() (AppCompatDelegateImpl.java:637)
01-16 11:15:01.209 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.ensureSubDecor() (AppCompatDelegateImpl.java:518)
01-16 11:15:01.209 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.setContentView(int) (AppCompatDelegateImpl.java:466)
01-16 11:15:01.209 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatActivity.setContentView(int) (AppCompatActivity.java:140)
01-16 11:15:01.209 I/zygote  (25540):   at void io.particle.android.sdk.ui.DeviceListActivity.onCreate(android.os.Bundle) (DeviceListActivity.java:114)
01-16 11:15:01.209 I/zygote  (25540):   at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:6984)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1235)
01-16 11:15:01.210 I/zygote  (25540):   at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:2860)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread.handleLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:2986)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread.-wrap11(android.app.ActivityThread, android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:-1)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread$H.handleMessage(android.os.Message) (ActivityThread.java:1641)
01-16 11:15:01.210 I/zygote  (25540):   at void android.os.Handler.dispatchMessage(android.os.Message) (Handler.java:105)
01-16 11:15:01.210 I/zygote  (25540):   at void android.os.Looper.loop() (Looper.java:164)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread.main(java.lang.String[]) (ActivityThread.java:6694)
01-16 11:15:01.210 I/zygote  (25540):   at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[]) (Method.java:-2)
01-16 11:15:01.210 I/zygote  (25540):   at void com.android.internal.os.Zygote$MethodAndArgsCaller.run() (Zygote.java:240)
01-16 11:15:01.210 I/zygote  (25540):   at void com.android.internal.os.ZygoteInit.main(java.lang.String[]) (ZygoteInit.java:769)
01-16 11:15:01.210 I/zygote  (25540): Caused by: java.lang.ClassNotFoundException: Didn't find class "android.view.View$OnUnhandledKeyEventListener" on path: DexPathList[[zip file "/data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/base.apk"],nativeLibraryDirectories=[/data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/lib/arm, /data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/base.apk!/lib/armeabi-v7a, /system/lib, /vendor/lib]]
01-16 11:15:01.210 I/zygote  (25540):   at java.lang.Class dalvik.system.BaseDexClassLoader.findClass(java.lang.String) (BaseDexClassLoader.java:93)
01-16 11:15:01.210 I/zygote  (25540):   at java.lang.Class java.lang.ClassLoader.loadClass(java.lang.String, boolean) (ClassLoader.java:379)
01-16 11:15:01.210 I/zygote  (25540):   at java.lang.Class java.lang.ClassLoader.loadClass(java.lang.String) (ClassLoader.java:312)
01-16 11:15:01.210 I/zygote  (25540):   at void androidx.core.view.ViewCompat.setOnApplyWindowInsetsListener(android.view.View, androidx.core.view.OnApplyWindowInsetsListener) (ViewCompat.java:2203)
01-16 11:15:01.210 I/zygote  (25540):   at android.view.ViewGroup androidx.appcompat.app.AppCompatDelegateImpl.createSubDecor() (AppCompatDelegateImpl.java:637)
01-16 11:15:01.210 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.ensureSubDecor() (AppCompatDelegateImpl.java:518)
01-16 11:15:01.210 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.setContentView(int) (AppCompatDelegateImpl.java:466)
01-16 11:15:01.210 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatActivity.setContentView(int) (AppCompatActivity.java:140)
01-16 11:15:01.210 I/zygote  (25540):   at void io.particle.android.sdk.ui.DeviceListActivity.onCreate(android.os.Bundle) (DeviceListActivity.java:114)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:6984)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1235)
01-16 11:15:01.210 I/zygote  (25540):   at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:2860)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread.handleLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:2986)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread.-wrap11(android.app.ActivityThread, android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:-1)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread$H.handleMessage(android.os.Message) (ActivityThread.java:1641)
01-16 11:15:01.210 I/zygote  (25540):   at void android.os.Handler.dispatchMessage(android.os.Message) (Handler.java:105)
01-16 11:15:01.210 I/zygote  (25540):   at void android.os.Looper.loop() (Looper.java:164)
01-16 11:15:01.210 I/zygote  (25540):   at void android.app.ActivityThread.main(java.lang.String[]) (ActivityThread.java:6694)
01-16 11:15:01.210 I/zygote  (25540):   at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[]) (Method.java:-2)
01-16 11:15:01.210 I/zygote  (25540):   at void com.android.internal.os.Zygote$MethodAndArgsCaller.run() (Zygote.java:240)
01-16 11:15:01.210 I/zygote  (25540):   at void com.android.internal.os.ZygoteInit.main(java.lang.String[]) (ZygoteInit.java:769)
01-16 11:15:01.210 I/zygote  (25540): 
01-16 11:15:01.211 I/zygote  (25540): Rejecting re-init on previously-failed class java.lang.Class<androidx.core.view.ViewCompat$OnUnhandledKeyEventListenerWrapper>: java.lang.NoClassDefFoundError: Failed resolution of: Landroid/view/View$OnUnhandledKeyEventListener;
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.core.view.ViewCompat.setOnApplyWindowInsetsListener(android.view.View, androidx.core.view.OnApplyWindowInsetsListener) (ViewCompat.java:2203)
01-16 11:15:01.211 I/zygote  (25540):   at android.view.ViewGroup androidx.appcompat.app.AppCompatDelegateImpl.createSubDecor() (AppCompatDelegateImpl.java:637)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.ensureSubDecor() (AppCompatDelegateImpl.java:518)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.setContentView(int) (AppCompatDelegateImpl.java:466)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatActivity.setContentView(int) (AppCompatActivity.java:140)
01-16 11:15:01.211 I/zygote  (25540):   at void io.particle.android.sdk.ui.DeviceListActivity.onCreate(android.os.Bundle) (DeviceListActivity.java:114)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:6984)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1235)
01-16 11:15:01.211 I/zygote  (25540):   at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:2860)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread.handleLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:2986)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread.-wrap11(android.app.ActivityThread, android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:-1)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread$H.handleMessage(android.os.Message) (ActivityThread.java:1641)
01-16 11:15:01.211 I/zygote  (25540):   at void android.os.Handler.dispatchMessage(android.os.Message) (Handler.java:105)
01-16 11:15:01.211 I/zygote  (25540):   at void android.os.Looper.loop() (Looper.java:164)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread.main(java.lang.String[]) (ActivityThread.java:6694)
01-16 11:15:01.211 I/zygote  (25540):   at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[]) (Method.java:-2)
01-16 11:15:01.211 I/zygote  (25540):   at void com.android.internal.os.Zygote$MethodAndArgsCaller.run() (Zygote.java:240)
01-16 11:15:01.211 I/zygote  (25540):   at void com.android.internal.os.ZygoteInit.main(java.lang.String[]) (ZygoteInit.java:769)
01-16 11:15:01.211 I/zygote  (25540): Caused by: java.lang.ClassNotFoundException: Didn't find class "android.view.View$OnUnhandledKeyEventListener" on path: DexPathList[[zip file "/data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/base.apk"],nativeLibraryDirectories=[/data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/lib/arm, /data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/base.apk!/lib/armeabi-v7a, /system/lib, /vendor/lib]]
01-16 11:15:01.211 I/zygote  (25540):   at java.lang.Class dalvik.system.BaseDexClassLoader.findClass(java.lang.String) (BaseDexClassLoader.java:93)
01-16 11:15:01.211 I/zygote  (25540):   at java.lang.Class java.lang.ClassLoader.loadClass(java.lang.String, boolean) (ClassLoader.java:379)
01-16 11:15:01.211 I/zygote  (25540):   at java.lang.Class java.lang.ClassLoader.loadClass(java.lang.String) (ClassLoader.java:312)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.core.view.ViewCompat.setOnApplyWindowInsetsListener(android.view.View, androidx.core.view.OnApplyWindowInsetsListener) (ViewCompat.java:2203)
01-16 11:15:01.211 I/zygote  (25540):   at android.view.ViewGroup androidx.appcompat.app.AppCompatDelegateImpl.createSubDecor() (AppCompatDelegateImpl.java:637)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.ensureSubDecor() (AppCompatDelegateImpl.java:518)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.setContentView(int) (AppCompatDelegateImpl.java:466)
01-16 11:15:01.211 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatActivity.setContentView(int) (AppCompatActivity.java:140)
01-16 11:15:01.211 I/zygote  (25540):   at void io.particle.android.sdk.ui.DeviceListActivity.onCreate(android.os.Bundle) (DeviceListActivity.java:114)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:6984)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1235)
01-16 11:15:01.211 I/zygote  (25540):   at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:2860)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread.handleLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:2986)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread.-wrap11(android.app.ActivityThread, android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:-1)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread$H.handleMessage(android.os.Message) (ActivityThread.java:1641)
01-16 11:15:01.211 I/zygote  (25540):   at void android.os.Handler.dispatchMessage(android.os.Message) (Handler.java:105)
01-16 11:15:01.211 I/zygote  (25540):   at void android.os.Looper.loop() (Looper.java:164)
01-16 11:15:01.211 I/zygote  (25540):   at void android.app.ActivityThread.main(java.lang.String[]) (ActivityThread.java:6694)
01-16 11:15:01.211 I/zygote  (25540):   at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[]) (Method.java:-2)
01-16 11:15:01.211 I/zygote  (25540):   at void com.android.internal.os.Zygote$MethodAndArgsCaller.run() (Zygote.java:240)
01-16 11:15:01.211 I/zygote  (25540):   at void com.android.internal.os.ZygoteInit.main(java.lang.String[]) (ZygoteInit.java:769)
01-16 11:15:01.211 I/zygote  (25540): 
01-16 11:15:01.212 I/zygote  (25540): Rejecting re-init on previously-failed class java.lang.Class<androidx.core.view.ViewCompat$OnUnhandledKeyEventListenerWrapper>: java.lang.NoClassDefFoundError: Failed resolution of: Landroid/view/View$OnUnhandledKeyEventListener;
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.core.view.ViewCompat.setOnApplyWindowInsetsListener(android.view.View, androidx.core.view.OnApplyWindowInsetsListener) (ViewCompat.java:2203)
01-16 11:15:01.212 I/zygote  (25540):   at android.view.ViewGroup androidx.appcompat.app.AppCompatDelegateImpl.createSubDecor() (AppCompatDelegateImpl.java:637)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.ensureSubDecor() (AppCompatDelegateImpl.java:518)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.setContentView(int) (AppCompatDelegateImpl.java:466)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatActivity.setContentView(int) (AppCompatActivity.java:140)
01-16 11:15:01.212 I/zygote  (25540):   at void io.particle.android.sdk.ui.DeviceListActivity.onCreate(android.os.Bundle) (DeviceListActivity.java:114)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:6984)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1235)
01-16 11:15:01.212 I/zygote  (25540):   at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:2860)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread.handleLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:2986)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread.-wrap11(android.app.ActivityThread, android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:-1)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread$H.handleMessage(android.os.Message) (ActivityThread.java:1641)
01-16 11:15:01.212 I/zygote  (25540):   at void android.os.Handler.dispatchMessage(android.os.Message) (Handler.java:105)
01-16 11:15:01.212 I/zygote  (25540):   at void android.os.Looper.loop() (Looper.java:164)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread.main(java.lang.String[]) (ActivityThread.java:6694)
01-16 11:15:01.212 I/zygote  (25540):   at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[]) (Method.java:-2)
01-16 11:15:01.212 I/zygote  (25540):   at void com.android.internal.os.Zygote$MethodAndArgsCaller.run() (Zygote.java:240)
01-16 11:15:01.212 I/zygote  (25540):   at void com.android.internal.os.ZygoteInit.main(java.lang.String[]) (ZygoteInit.java:769)
01-16 11:15:01.212 I/zygote  (25540): Caused by: java.lang.ClassNotFoundException: Didn't find class "android.view.View$OnUnhandledKeyEventListener" on path: DexPathList[[zip file "/data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/base.apk"],nativeLibraryDirectories=[/data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/lib/arm, /data/app/io.particle.android.app-PT4VL_oE-xIedTDeUjoMDw==/base.apk!/lib/armeabi-v7a, /system/lib, /vendor/lib]]
01-16 11:15:01.212 I/zygote  (25540):   at java.lang.Class dalvik.system.BaseDexClassLoader.findClass(java.lang.String) (BaseDexClassLoader.java:93)
01-16 11:15:01.212 I/zygote  (25540):   at java.lang.Class java.lang.ClassLoader.loadClass(java.lang.String, boolean) (ClassLoader.java:379)
01-16 11:15:01.212 I/zygote  (25540):   at java.lang.Class java.lang.ClassLoader.loadClass(java.lang.String) (ClassLoader.java:312)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.core.view.ViewCompat.setOnApplyWindowInsetsListener(android.view.View, androidx.core.view.OnApplyWindowInsetsListener) (ViewCompat.java:2203)
01-16 11:15:01.212 I/zygote  (25540):   at android.view.ViewGroup androidx.appcompat.app.AppCompatDelegateImpl.createSubDecor() (AppCompatDelegateImpl.java:637)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.ensureSubDecor() (AppCompatDelegateImpl.java:518)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatDelegateImpl.setContentView(int) (AppCompatDelegateImpl.java:466)
01-16 11:15:01.212 I/zygote  (25540):   at void androidx.appcompat.app.AppCompatActivity.setContentView(int) (AppCompatActivity.java:140)
01-16 11:15:01.212 I/zygote  (25540):   at void io.particle.android.sdk.ui.DeviceListActivity.onCreate(android.os.Bundle) (DeviceListActivity.java:114)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:6984)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1235)
01-16 11:15:01.212 I/zygote  (25540):   at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:2860)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread.handleLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:2986)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread.-wrap11(android.app.ActivityThread, android.app.ActivityThread$ActivityClientRecord, android.content.Intent, java.lang.String) (ActivityThread.java:-1)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread$H.handleMessage(android.os.Message) (ActivityThread.java:1641)
01-16 11:15:01.212 I/zygote  (25540):   at void android.os.Handler.dispatchMessage(android.os.Message) (Handler.java:105)
01-16 11:15:01.212 I/zygote  (25540):   at void android.os.Looper.loop() (Looper.java:164)
01-16 11:15:01.212 I/zygote  (25540):   at void android.app.ActivityThread.main(java.lang.String[]) (ActivityThread.java:6694)
01-16 11:15:01.212 I/zygote  (25540):   at java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[]) (Method.java:-2)
01-16 11:15:01.212 I/zygote  (25540):   at void com.android.internal.os.Zygote$MethodAndArgsCaller.run() (Zygote.java:240)
01-16 11:15:01.212 I/zygote  (25540):   at void com.android.internal.os.ZygoteInit.main(java.lang.String[]) (ZygoteInit.java:769)
01-16 11:15:01.213 I/zygote  (25540): 
01-16 11:15:01.461 I/FirebasePerformance(25540): Session ID - 1ac0c4631e15415693d0be1ee80f21e2
01-16 11:15:01.463 V/SoftAPConfigRemover(25540): reenableWifiNetworks()
01-16 11:15:01.464 D/FirebasePerformance(25540): onResume(): io.particle.android.sdk.ui.DeviceListActivity: 978933 microseconds
01-16 11:15:01.468 I/FA      (25540): Tag Manager is not found and thus will not be used
01-16 11:15:01.477 D/OpenGLRenderer(25540): HWUI GL Pipeline
01-16 11:15:01.495 D/NetworkSecurityConfig(25540): No Network Security Config specified, using platform default
01-16 11:15:01.525 I/Adreno  (25540): QUALCOMM build                   : 368094a, I26dffed9a4
01-16 11:15:01.525 I/Adreno  (25540): Build Date                       : 12/03/17
01-16 11:15:01.525 I/Adreno  (25540): OpenGL ES Shader Compiler Version: EV031.22.00.01
01-16 11:15:01.525 I/Adreno  (25540): Local Branch                     : 
01-16 11:15:01.525 I/Adreno  (25540): Remote Branch                    : quic/gfx-adreno.lnx.1.9.r3-rel
01-16 11:15:01.525 I/Adreno  (25540): Remote Branch                    : NONE
01-16 11:15:01.525 I/Adreno  (25540): Reconstruct Branch               : NOTHING
01-16 11:15:01.544 I/Adreno  (25540): PFP: 0x005ff087, ME: 0x005ff063
01-16 11:15:01.549 I/OpenGLRenderer(25540): Initialized EGL, version 1.4
01-16 11:15:01.549 D/OpenGLRenderer(25540): Swap behavior 2
01-16 11:15:01.604 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> CONNECTION 505249202a20485454502f322e300d0a0d0a534d0d0a0d0a
01-16 11:15:01.636 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000000    18 SETTINGS      
01-16 11:15:01.697 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000000     6 SETTINGS      
01-16 11:15:01.697 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000000     4 WINDOW_UPDATE 
01-16 11:15:01.698 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000000     4 WINDOW_UPDATE 
01-16 11:15:01.698 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000000     0 SETTINGS      ACK
01-16 11:15:01.701 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000003   114 HEADERS       END_STREAM|END_HEADERS
01-16 11:15:01.795 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000000     0 SETTINGS      ACK
01-16 11:15:01.814 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000003   139 HEADERS       END_HEADERS
01-16 11:15:01.815 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000003   527 DATA          
01-16 11:15:01.816 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000003     0 DATA          END_STREAM
01-16 11:15:01.836 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000005   139 HEADERS       END_STREAM|END_HEADERS
01-16 11:15:01.837 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000007   139 HEADERS       END_STREAM|END_HEADERS
01-16 11:15:01.838 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x00000009   139 HEADERS       END_STREAM|END_HEADERS
01-16 11:15:01.839 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): >> 0x0000000b   139 HEADERS       END_STREAM|END_HEADERS
01-16 11:15:01.886 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000005   126 HEADERS       END_HEADERS
01-16 11:15:01.887 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000005   561 DATA          
01-16 11:15:01.888 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000005     0 DATA          END_STREAM
01-16 11:15:01.933 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000007   127 HEADERS       END_HEADERS
01-16 11:15:01.934 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000007   586 DATA          
01-16 11:15:01.935 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000007     0 DATA          END_STREAM
01-16 11:15:01.940 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x0000000b   127 HEADERS       END_HEADERS
01-16 11:15:01.941 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x0000000b   506 DATA          
01-16 11:15:01.942 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x0000000b     0 DATA          END_STREAM
01-16 11:15:02.441 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000009   127 HEADERS       END_HEADERS
01-16 11:15:02.442 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000009   506 DATA          
01-16 11:15:02.442 D/com.squareup.okhttp.internal.framed.Http2$FrameLogger(25540): << 0x00000009     0 DATA          END_STREAM

I think the Particle representative to decipher this is @jensck_particle.

1 Like

@studiomakemove can you try sending me the logs at jens@particle.io ?

Also, are you using the latest app version?