Tracker ONE no status LEDs

Edge Systems
1

Hi,

Yesterday I kept the Tracker One connected to USB my laptop when I was going through different settings (console, workbench, and my laptop). Later when I tried to power it up again the LEDs gone.
The console showed ‘Device offline’ and cmd - particle setup’ showed ‘No devices detected via USB’. I have tried another cable which works well with another Tracker ONE and pressing reset/mode buttons but with no luck.
I guess there won’t be a serious problem since I didn’t connect it with other power sources nor uploaded odd programs onto it.
Anyone has similar experience before?

2

Tracker seems to require pretty substantial usb charge current, and most laptop usb ports don’t provide enough. Try powering it from a 2A wall-brick and see if it wakes up.

https://docs.particle.io/datasheets/asset-tracking/tracker-one/#powering-the-tracker-carrier-board