I have 18 Electrons and 1 Boron. They were last heard a day ago. Now they are all showing offline and unreachable. Whats up? Is there a system outtage? I have been checking all day. They are under a government account so PM me to get more details.
Sorry for the question: Have you checked the SIMs? Could it be that they have run into the data limit (after the latest outage)?
Ping @marekparticle
1 Like
Hi @callen - please open a support portal with your account ID ASAP: support.particle.io! I’ll be checking for your ticket throughout this morning.
I agree with @ScruffR, the best course of action here would be to check and ensure your SIMs are Active here: https://console.particle.io/sims.
1 Like
This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.