The console is showing none of my devices are online

I have 18 Electrons and 1 Boron. They were last heard a day ago. Now they are all showing offline and unreachable. Whats up? Is there a system outtage? I have been checking all day. They are under a government account so PM me to get more details.

Sorry for the question: Have you checked the SIMs? Could it be that they have run into the data limit (after the latest outage)?

Ping @marekparticle

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Hi @callen - please open a support portal with your account ID ASAP:! I’ll be checking for your ticket throughout this morning.

I agree with @ScruffR, the best course of action here would be to check and ensure your SIMs are Active here:

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