We’re about to resolve the status page issue and start to write up the post mortem. If you’re still down, it sounds like everything isn’t up and working again. Can you PM me some details? Can you give me a list of SIM ICCIDs that aren’t connecting?
The short version is one of the carriers was performing some maintenance and it didn’t go as planned. They had to roll the changes back, and as they did severed the connection to the database that holds SIMs for us and others. Devices trying to get online during this period could connect to the tower, but not get a data connection. Devices already online would stay connected. The kicker is the rollback also booted several (hundred) devices offline, which then couldn’t connect.
So in essence, we’re seeing near normal connection rates from Electrons and yours appear to not be connecting gracefully. The carrier said it might still take time for all devices to re-establish a connection, but I’m thinking that under normal circumstances, you’d be online already.
If you can PM me with some details, we can look into the issue further.