I am a serious newbie. I am trying to connect my first Photon and have not been successful.
Attempt using the Particle app on my Android phone and I get the error “Setup process couldn’t disconnect from the Photon Wi-Fi network. This is an internal problem with the device, so please try running setup again after resetting your Photon…” I held down the Reset button until I got the fast blue flashing light. I released the Reset button and it starts blinking blue slowly. Tried connecting through the Particle app again and get the same message. Have done this more times than I can count.
Since I was having no luck with the Particle app on my phone, I attempted to try connecting using my MacBook. I am not very good at using Terminal on the MacBook but I muddled my way through and got the process going. However, it tells me “There was a network error while connecting to the cloud…” and “We need an active internet connection to successfully complete setup.” I did this several times as well all with the same result.
The MacBook Pro is on the wireless network, it is what I am using to type this message. I don’t know why the Photon is having issues.
Detailed instructions on how to get this to work for a newbie would be great!