Mod Edit (@harrisonhjones): Reduced title length. Original title:
Particle app crashes on "verifying your credentials", then immediately crashes on startup every time afterwards
UPDATE: Solved - See bottom of this thread or here: [Solved]- Particle Android app crashing
I had the particle app working with my particle when I first got it at home. I was able to control the D7 LED with the android app and everything. Then we went to another house, and we tried pressing the “setup” button for 3 seconds to clear the wifi info to pair it to the other house’s wifi. But as soon as it hits “verifying your credentials”, the Particle app on the android crashes. And then if you try to open the app again, it crashes immediately on startup. The entire app has to be wiped or uninstalled if you ever want to launch it again. We actually tried 3 different Android phones, some on Lollipop some on Marshmallow, and it does this on all of them, so it clearly has nothing to do with the phone.
Even though the Android app crashes, it does successfully change the particle to the new wifi. Even though I can’t run the android app anymore, the particle is sitting here calmly glowing cyan, and I can program it from the web IDE just fine. I’m back in my original home now, and I was able to pair it back to my original wifi, but again, the android app is constantly crashing now. First I wipe the app data so I can get it to work again. Then I wipe the Particle’s data (I have tried pressing the setup button for 3 seconds, and doing the thing where you hold it for 10 seconds to wipe EVERYTHING, and the android app still crashes no matter what you do). Then I sign into the Particle app on the Android, and add a new Particle while it is in flashing blue mode. It finds the particle, for some reason it tells me “This particle is originally registered to email@example.com, would you like to change owner?” even though I am currently logged in to the app using that exact email and account. So I tap “change owner”. I tell it which wifi to use, I enter in my wifi’s password, everything seems to be going fine, I get a few checkmarks on the app screen, and then right at the bottom of the list where it says “Verifying your credentials…”, the app crashes. Then if I try to restart the app, it crashes immediately on startup, and it will continue to crash on startup until you wipe the app’s data or reinstall it.
I feel like I’ve tried every troubleshooting idea I can think of on my end. You guys got any ideas? This WAS working for a few minutes at first!