[SOLVED] iPhone App Cannot Log In

Troubleshooting
1

I am trying to log in to my Particle account for the first time and keep getting the error popup “Cannot sign in Invalid email address”. However, I can use the same address on the Android app and via the web interface. The version of the app is 1.4.0 on the iPhone and 1.3.2 on my android tablet.

Any help would be greatly appreciated,
Josh

2

This seems to be similar, have a look :smile:

3

Yep, case sensitivity like the other post.

JoshSmith.EE@gmail.com did NOT work.
joshsmith.ee@gmail.com did work.

Thanks for the tip, strange behavior though.

Cheers,
Josh

4

Glad that it’s working. I’ll let the App developer know :smile:

5

Now I know :smile:
I will fix it.

6

Fixed. Will push an update to the Apple app store this week.