Hello,
I've been away from the Particle ecosphere for a while and I'm back to try a couple of new projects.
I have an old Photon which has never been unboxed I have tried to set it up using the web app at https://setup.particle.io/ or the CLI and I have no success. In the web app the photon is detected and shows as paired in the dialog but I don't proceed from step 1/4. In the CLI I see 'Unable to open USB'.
I've gone through the troubleshooting link and this forum but I don't find anything which helps.
I remember I used the android app in the past to claim the devices but this seems to no longer be an option.
Thanks