Very frustrated with the shipment of this product. Ordered this product almost a month ago and received shipment notification only recently. Shipping handler is a subsidiary of DHL and provides very little shipment information. Apparently the shipper Spark uses had an issue with my order and now Spark and the shipper are saying they can’t do anything until the shipment turns up back to facility (which may never happen).
Anybody else face the same issue? I feel like Spark needs to find a more reliable shipping company or at least help their customers locate their packages. Money has been paid and still no product.