We having some weird behaviors from the photon, It shows off line on the “particle list” command and on the web IDE. In actuality the photon is running just fine, it is also communicating to our web database just fine as well. Meaning we are receiving HTTP POST messages. This state seems random, …

Are you talking about a core or photon?

Any updates on this issue? I’m experiencing the identical symptoms with a Photon (0.4.5) where the device shows offline with the app, but is indeed online and operating just fine, periodically POSTing to a database.

have you tried logging out of the app, closing it out, and logging back in? Basically clearing the app’s cached memory. -Corey

Thanks @corey , that seems to have taken care of it. (Only curious thing is that my Photon is now being indicated as a Core on the app, but that appears to be an issue for this thread ). Thanks again.

@ido any reason this has been happening? I’ve seen this issue more than a dozen times in the last couple of weeks?

I am still experiencing this issue, How does the particle cloud know a photon is online? I assume there is some ping going between the photon and the particle cloud. If I call a function to a photon that is showing offline, and it works shouldn’t that update the particle cloud that the photon is …

My post here is related to this thread. It explains our experience with the same bug.

Just saw this issue again today on a Photon running 4.7. Hitting the /devices endpoint on the API I get: ...other devices}, { "id": "380XXXXXXXXXXXXXXXXX738", "name": "office_neo_ph_013", "last_app": null, "last_ip_address": "70.81.163.236", "last_heard": "2015-12-21T23:06:26.3…

Mine is doing this. Any update on this bug and how to move past it?

Also seeing this happen for several of my Photons.

Photon shows offline, but its really online and running fine

Cloud

legoguy March 5, 2016, 7:08pm 16

Oh, I totally just created another topic with the same symptom. Oops. It’s at “devices” API is ill-informed on connected status

Topic		Replies	Views
Online photons getting listed as offline in the cloud when a core is also online Cloud	17	4974	September 27, 2015
Photon on WIFI shows offline in mobile app and particle IO but breathing cyan and IFTTT funcions are working Troubleshooting	1	490	October 7, 2018
Photon breathes cyan but is offline Troubleshooting	48	10477	July 21, 2017
Claim Device (photon) Troubleshooting	10	1668	March 24, 2017
Photon mysteriously goes Off-Line Troubleshooting	2	1184	March 21, 2016

Photon shows offline, but its really online and running fine

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