Photon particle connects to cloud briefly and then disconnects

Troubleshooting
1

I have had two photons for a few days and then all of a sudden the two photons I have cannot keep connected to the cloud. When starting up, they connect to the cloud for a brief second and then disconnect and go to the solid green light. I have tried claiming them and going through the setup process on multiple WiFi networks(including a phone’s hotspot). I have also tried running the keys doctor and flashing the latest firmware through the CLI. All without avail. This has happened to two units and I am stuck as to where to continue.

Any insight on this matter you may have will be greatly appreciated.

2

Does this happen when you start the devices in safe mode?

3

No, in safe mode it appears to connect to the network in safe mode.

4

Thanks for trying that. This indicates its a problem with your application code. Please flash tinker

particle flash --usb tinker

Which should also resolve the problem. The next step is to then investigate your application code to see what is causing the device to behave this way.

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