My Photon Kit has not been delivered.
So far the Particle team has not responded to four emails (firstname.lastname@example.org and email@example.com) seeking resolution of the issue.
I am in Sydney Australia, the shipping company USPS can only be contacted from within the USA because the contact page on its tracking web site will not accept an Australian receipt address.
Original Particle Order: 101668747
USPS Shipping Tracking Number: LZ822430794US.
The USPS site claims the package has been delivered to Sydney airport, which is about twenty minutes drive from my house, on 5/7 at 7:35 am. After ten days I have not received the package.
After considerable effort I have discovered USPS hands delivery over to Australia Post for the final leg. Australia post recognised the tracking number but according to Australia Post the package has not entered Australia. They say that USPS tracking site is notoriously inaccurate and can provide no further information as to the whereabouts of the package.
I am hoping that someone at Particle can take responsibility for resolving this.