Particle.publish not working on the Electron

[daniel_d_1007]

Hi All,

I have 2 Particle Electrons that I have been experimenting with. The devices consistently blink cyan indicating that they are connected to the cloud, and I am able to toggle LEDs or read sensor values over the cloud without issue. The particle console displays a recent last hand shake time and is also able to ping the Electrons.

However, I have been unable to get any form of data to appear in the console for either of the devices.

• I have been attempting to use the “Make a Motion Detector: Publish and the Console” example from the Electron guide https://docs.particle.io/guide/getting-started/examples/electron/#make-a-motion-detector-publish-and-the-console.

• The response from LED D7 indicates that the firmware has been uploaded to the device and is working.

• Although LED D7 flashes when the beam is broken suggesting that the devices has recognized the broken light beam and run Particle.publish(), I am yet to see any data or events appear in the console at all?

I am fairly new to Particle so I am reluctant to blame the Particle backend, but I am stumped as to what else the problem could be.

Any suggestions would be greatly appreciated.

Thanks in advance,

Daniel

EDIT/ ADDITION:

I get an error message when trying to publish an event from the console:

The device is definitely connected to the cloud:

[Moors7]

Are you using Microsoft Edge by any chance? If so, could you try a different browser? Additionally, could you check if the event shows up in the Particle app?

[daniel_d_1007]

Hey Moors7,

We are using Chrome, however we just discovered that the issue was with our internal wifi system security, so it is all fixed now!

Thanks!