Particle keys Doctor not working


#1

I am having trouble getting the Electron to go to blue listening mode so I went to DFU mode and to update the electron. I ran particle update and then also npm install -g particle-cli
Both and worked fine. Still could not get to the blue listening mode so I then ran the doctor keys mode. I get the following error.

Please help me get to the blue listening mode. Thank you.


#2

I found this thread which deals with your topic.


#3

Wow — Quick response. I appreciate it.

I tried the suggestion while in DFU mode. I couldn’t get it to work. I am in blinking yellow mode and the computer identifies

Here is what my devices are like

Any help will be appreciated.


#4

Could you remove the manual CLI installation, and then use the Particle CLI installer?
You might need to add DFU drivers using Zadig (do a quick forum search on DFU).
What does the device do when trying to place it into listening mode?


#5

Thank you and others for your generous help. I need to do some research to figure out how to do that, but that is reasonable.
Unfortunately, I can’t put the device into listening mode - flashing dark blue. I can get it into the DFU yellow mode which I could use in the past to flash. Now I get the following problem:

Btw - I bought a photon for debugging a program. Seems easier to load and work with. But I need 3G support


#6

We’ve seen the error by now :wink:
Using the installer is often the easiest way to get up and running.
How are you trying to put the device into listening mode, and what does it do?


#7

@davidj2525, how do you try to place the device into Listening Mode (blinking blue)?
Maybe you can post a video of the process.

The normal way would be to power up the device first and then press and hold the SETUP button.

For your error message:

  • have you removed all instances of Particle CLI (maybe do a file search with Explorer)?
  • have you downloaded the CLI installer?
  • what version Node and npm are you using?

#8

Right now, I held the setup down for 5(?) seconds and got a dark blue flashing light for listening mode. Did not touch the reset button. I am very grateful for your continued help.

As way of thanking you, when this project is finished - remote sensing farm field moisture and temperature at various depths using the electron - I’d like to pass it on to be evaluated for inclusion in the code libraries. Please see this ATT commercial for a similar idea of what we want to do. We plan to make this code free ware.