I’m setting up a weather station for a friend and trying to do the Electron setup. He went ahead and began the on-line setup, and entered his credit card information, but then asked me to finish the setup since he got to a step that requires having the hardware (which I have). Unfortunately, I don’t know how to pick up where he left off. When I go to the setup link and enter the ICCID number it tells me that someone else has already setup that device, and that I should enter a different ICCID number. What can I do from here? What other info would you need to point me in the right direction?