Particle CLI: particle setup hang


#1

Dear community,

This is first time i’m using Particle CLI. After finishing setup using ParticleCLISetup.exe, i’m running command line “particle setup”. After choose login, it’s hang.

I’m using windows 10

particle%20setup

Need help, I cannot claim my devices


#2

Can you try particle login instead of particle setup?
Does your machine have internet connection without too restrictive firewall settings? (maybe @rickkas7 can fill in which ports CLI needs to be open - this would be useful info in the CLI install docs)


#3

Yes, I’d first try particle login. The Particle CLI needs access to api.particle.io (TCP 443 outbound). It needs access to binaries.particle.io (TCP 443 outbound) to update itself (particle update-cli). Make sure those are not blocked by a firewall.


#4

I did try turned off the firewall for the sake of troubleshooting only.

First, I ran the command line as normal user. Still hang.
Second, I ran the command line as administrator. Still hang.


#5

But did you try?:

particle login

#6

I’m sorry, below is the screenshot for command

particle login

Still not able to go trough


#7

That is your private firewall, are you behind a corpoarate firewall too?
Does your ISP block anything?
Is this a standard Win10 installation or a VM?
Could it be that you are using “exotic” characters in your password?


#8

That is your private firewall, are you behind a corpoarate firewall too?

  • No, I’m at home when running particle CLI. My home just only have simple broadband network setup.

Does your ISP block anything?

  • My ISP didn’t block anything.

Is this a standard Win10 installation or a VM?

  • This is standard Windows 10 installed in my laptop

Could it be that you are using “exotic” characters in your password?

  • No, my password only use alphanumeric only with no special character