Particle Boron not connecting for setup

Hello, so one of the Borons that I am using for my project is unable to be setup. I have set the board in listening mode and attempted to use the particle app to set it up several times. Each time it fails with the message “Unable to find your mesh device. Make sure the mesh device’s LED is blinking blue and that its not connected to any other devices.” As far as I know it is not connected to any devices and the antenna can access the internet. I have also tried through the serial monitor using the “particle setup” command. This results in similar errors. I’ll attach an image of the terminal.

Can anyone help to steer me in the right direction for connecting to this device?