I have a new Boron that will not complete the setup process. I’ve been using other Boron and Xenon devices so I’m familiar with the setup process. I submitted a support request on 2/22 and again on 2/27. Aside from the automated response with a case number, I have not heard anything from the support team.
A week seems like an excessive amount of time to wait for help on an issue like this. Does anyone know of a way to contact someone at Particle (e.g. a phone number)?