When i connect my photon in first time on smartphone, it has noticed it is belong to other owner,
After All (connect wifi, connect cloud,…) it is hanged forever,
please help me
It hanged at verifying product ownership
Is it an entirely new Photon?
yes i bought 2014, but i can not connect, and now i have time to ask for it
What colour is the RGB led blinking? Is it blinking green?
It is blinking cyan at verifying owership and hang on
Hello!
Can you please try setting up your Photon through https://setup.particle.io/?
It may help you get around the issue.
Thanks!
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Blinking cyan is not enough to claim your device - it needs to be “breathing” cyan.