Help: my USB connection doesn't recognize Electron

Troubleshooting
1

Can you help me with this problem? I am a newbie.

My USB doesn’t recognize the Electron when it is connected to it. Please see the image. And, when I flash the LED program, prompted with “serial: no serial port identified.”

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2

You need to install the drivers.

1 Like
3

I having trouble downloading the driver. I’ve attached a screenshot of the commands used. Can you take a look at the shot and let me know if I am doing anything wrong? USB was connected and the particle electron was blinking blue.

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4

particle setup expects the system drivers to be installed already, it doesn’t install anything on your computer.

To install the drivers you should use the CLI installer
https://binaries.particle.io/cli/installer/windows/ParticleCLISetup.exe

Or you use these
https://github.com/spark/windows-device-drivers/releases/download/v6.1.0.51/particle_drivers_6.1.0.51.exe

As documented here (found via doc-search “Windows drivers”)
https://docs.particle.io/guide/getting-started/connect/electron/#installing-the-particle-driver

Once the drivers are installed you should see the device in DevMgr as COM port device.