Force transfer of ownership

I have a couple of Cores, part of a class set, that are owned and now stuck with unresponsive past students. Is there a way to unclaim them or force a transfer?

I generally use the product category inside the Console to manage ownership of devices - which works very well - but I never got around to adding these Cores to the product list.

Photons can be force-claimed using the mobile apps but Cores do not have this ability. The only solution is to create a support ticket. You’ll need a list of device IDs.

Thanks @rickkas7. I will do that now.