Error: 500. Please try again later. If the issue persists, please report to hello@particle.io.ur help

Firmware
1

This happens try to compile and send me the error, while my photon flashes red.

error.png1280×800 198 KB

2

When this does happen it’s usually temporary. Have you been having this issue for a while (10min+)?

Also, are you verifying or going straight to trying to flash?

3

Hi @jovan2108,

Hmm, the compile error I’m seeing in the logs is:

codigook.cpp:66:1: error: expected declaration before '}' token

it looks like you have an extra curly brace on line 64, but I’m not sure why this isn’t showing up in the IDE. I’ll check it out and report back if I find more.

Thanks!
David

4

I have removed your double-post of this issue from the other thread to keep things clean.

I had pointed out the curly braces problem to you in the other thread too - even before you opened this thread!

Please don’t double-post again.

1 Like
5

Hi @jovan2108,

Are you still seeing this issue, or is it fixed?

Thanks,
David

6

Hi @Dave ,

I am getting a similar error on my builds. No issues with verify but flash bombs out with a 500. It stays on the status line only briefly, before going back to Ready.

Halp! :smile:

Steve

7

I was able to reproduce this on my end, looking into a fix.

Thanks!
David

1 Like
8

ok :thumbsup:

1 Like
9

Same here. Verify works. Error 500 on flash.

1 Like
10

Probably not surprising but same results from CLI

localhost:Downloads me$ particle flash [my device ID] firmware.bin
Including:
firmware.bin
attempting to flash firmware to your device [my device ID]
flash device said {"ok":false,"code":500,"errors":[{"error":"Timed out."}]}
localhost:Downloads me$

1 Like
11

Well now my photon flashes red and then as a reset does that mean and how do I correct?

12

this is what I get. HELP!! :pray:

13

Hi @jovan2108,

Can you try doing a factory reset? – it should look something like this – https://www.youtube.com/watch?v=nGBSYyTo5xA

– I’ve tracked down this bug, but I need to wait until the morning to finalize the fix to the IDE. In the meantime, it sounds like verifying first, then flashing can be a workaround. Sorry about that!

Thanks,
David

14

@Dave - I tried factory reset, verifying then flashing and no luck. Any other work arounds or have to wait until morning?

15

Hey folks,
If you’re now seeing an Error: 400 when you try to flash, it means that your code is failing to compile. Until this is sorted out, try a verify and you should see the compiler errors. Once you’ve solved the errors and can get a Code verified! then flash will work.

1 Like
16

Hi All,

Sorry it took us a while to track this down! We made some improvements to the API this week, but they impacted the IDE in a way we didn’t expect. This should be fixed now and back to normal.

Thanks,
David

17

Hi @seanmcdonald,

Can you tell me more about what you’re seeing? Did the factory reset complete normally, and the SOS only happened after the flash? If that’s the case, I think a photon system update will fix the issue. I’m rolling out the system update support for the photon in the next week. But we can guide you through that locally if you need a fix sooner.

Thanks!
David

18

Same 500 error here. Verify works every time. Flash hangs breathing cyan with no indication of life until 500 error message some many seconds later. I verify again… no errors, try flash, same thing… endlessly… even on different days.

19

I am having the same 500 error with the original white spark core. it has been running great for over a year until I tried to update the sketch running on it. I have been trying for 2 days to upload a sketch and keep getting the 500 error. tried factory resetting a few times. My 6 other spark cores work fine.

1 Like
20

Hi @bhodgs01,

What’s the device ID of the device you’re not able to flash? Can you flash that app to another one of your cores successfully?

Thanks,
David