Device Breathing Cyan But Cannot Connect!

I am working with 5 Photons with different projects.
two of them sending data to particle cloud as alarming system for power failure indicator (transmitter and receiver Photons)
others web hooked with for Temperature reading.

I am facing many times disconnected from console but the devices RGB breathing Cyan!
only one devices where working normally.

I tried to troubleshooting using blank loop(), but it showing same status.
I don’t know how I can trace the problem and from where I start.

@Lahmdi - mind following the instructions here and opening a support ticket (