I was able to get my core to connect once and use tinker, but it was not recognized on the cloud? I was unable to locate the hex number so I thought I would try all over again. That is when the fun stopped. I held the mode button down for 10 seconds until I got the LED to fast blink blue, released…

Have you tried farting the routers, Android and iPad? If the Core is breathing cyan it should be on the Cloud. Have you checked the Spark Build IDE to see if a Core is listed?

I was able to get it online the one time (the first time I tried) but not since. I have checked the build IDE and nothing is listed. I have rebooted the router, tried on a second wireless network, reloaded the spark software on the iPad and the android phone. Every time I try to connect the core re…

It seems that this happens to some folks on occasion. I think the Spark gets mis-appropriated somewhere in the cloud and isn’t claimed by your account. One of the Spark team can usually straighten things out. The good news is that it’s probably fixable. The bad news is you might have to wait a f…

Hi @mrcn - it sounds like your Core connects fine, but claiming it isn’t working for some reason. You can claim it manually following this process: http://docs.spark.io/#/connect/claiming-your-core

Sorry for the late reply, got a bit busy. I tried to connect with the core but have been unable to do so. I run windowsXP, windows7 and windows8 machines, and none of them recognize the core. I downloaded the driver, but not able to get it loaded? I am not sure how to connect if the device manager d…

@mrcn have you tried following this thread? [image] Installing the USB Driver on Windows & Serial Debugging NOTE: These steps are outdated and no driver is required for the latest Windows 10 !!! This installer will clean up old drivers and install a combined driver though if you’d like …

Connected once, can not connect again?

Troubleshooting

zach January 26, 2014, 9:01pm 7

@mrcn have you tried following this thread?

Topic		Replies	Views
Breathing cyan, pings OK, but can't get core [RESOLVED] Troubleshooting	7	1375	April 4, 2014
Failed to claim core, server said [ 'Device is not connected' ] Troubleshooting	8	4012	October 4, 2014
No cores found - android app won't claim Troubleshooting	16	4863	December 17, 2013
Failed to claim core, Device is not connected Troubleshooting	4	1434	October 21, 2014
"Could not claim core" Troubleshooting	35	5930	February 15, 2015

Connected once, can not connect again?

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