Trying to connect (flashes all colors) [SOLVED]

Troubleshooting
1

Trying to connect my core, and I feel like I am very close but cant quite figure it out. First I tried connecting over wifi using Android and Tinker. At first I was getting it to flash through all color levels like it was trying to connect. Then nothing ever happened. So I installed the driver using windows and connected through Putty. Was able to put in the network credentials and it then tried again to connect but did the same thing. Goes through all color levels then begins to cycle through all colors (breathe cyan -1 sec, flash green - 1 sec, flash blue fast - 1sec, flash magenta - 5 secs, flash cyan) then it starts over again. Never gives any error message . AT a loss for what to do. I’ve seen all colors but can’t get the breathing cyan connection.

2

Hi @mcknoche - sorry we pushed out a bad firmware update to a few folks, if you do a factory reset it should work.

3

I had the same problem. I tried a this on 3 separate cores, same result and factory reset multiple times. Is there anything in particular I have to do when I reset?

4

Since the server was doing an over the air update to an older version, make sure you let your core do at least another full over-the-air update forwards a version. So it should need to do the whole flashing magenta thing to completion at least one more time before it’ll be back to normal. – If that doesn’t help, then yeah, definitely lets keep the thread going

Thanks!
David

5

I almost pulled my hair out last night. I got my replacement core and went through the cycle several times and wanted to crush it under foot out of frustration. It works like a champ this morning, though!

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6

A couple of days ago my Spark Core connected to the cloud without a problem. Today however the Spark Core doesn’t seem to get a successful connection to the cloud: http://youtu.be/fCTT_YroZy4

Someone an idea about how to fix this?

Regards,
Pepijn

7

A factory reset seems to have fixed it.

Regards,
Pepijn

1 Like
8

Cool - sorry about this bug guys! We accidentally put the Core in an infinite loop where it kept trying to get new firmware. We’ve got a new check in place to keep this from happening in the future.