I unclaimed a photon (unwisely) and am now unable to reclaim it. Using the IOS app I am able to connect the photon to my wifi network. The app states that the device has already been setup and asks if I want to override permission to my account. The process proceeds until "verifying permission " and then fails. Tried with multiple accounts as well.
You might not have unclaimed the device somehow.
Try using the Web IDE to claim it and an email will be sent to whichever email is currently claiming the device
Forgot to reload public key…derp